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KEY Sports Academy & FC Privacy Policy


Our contact details

Name: KEY Sports Academy & FC

Address: Surbiton Hill Rd,

Surbiton KT6 4SH

Phone Number: 020 3189 1636

E-mail: hello@keysports.org

The type of personal information we collect

We currently collect and process the following information:

· Personal identifiers, contacts, and characteristics (for example, name, email, and phone number) in the booking and contact section.

How we get the personal information and why we have it

We collect your personal data or information to operate our business effectively and provide you with the best information on our services.

Personal Data is data that relates to a living individual who can be identified from that data. We might be able to identify you from the data itself or by linking that data to other information we have access to. GDPR tells us how we must process your Personal Data.

We may use your information to:

· To manage your membership information and process payments for the club we run.

· To inform you of news, events, and activities which we think you might like to hear about.

· To provide our club’s managers with personal data relevant to their team.

· To communicate with you about your use of our services via WhatsApp

How do we process your personal data

We comply with our obligations under GDPR in the following ways:

· by keeping Personal Data up to date

· by storing and destroying it securely

· by not collecting or retaining unnecessary or excessive amounts of data

· by protecting Personal Data from loss, misuse, unauthorised access and disclosure; and

· by ensuring that appropriate technical measures are in place to protect Personal Data.

We do not provide any personally identifiable customer Personal Data to these advertisers or third-party websites.

These third-party websites and advertisers, or Internet advertising companies working on their behalf, sometimes use technology to send (or “serve”) the advertisements that appear on the Website directly to your browser. They automatically receive your IP address when this happens. They may also use cookies, JavaScript, web beacons (also known as action tags or single-pixel gifs), and other technologies to measure the effectiveness of their ads and to personalise advertising content. We do not have access to or control over cookies or other features that they may use, and the information practices of these advertisers and third-party websites are not covered by this Privacy Policy. Please contact them directly for more information about their privacy practices.

How we store your personal information

Your information is securely stored in KEY Sports Academy & FC

We may store your information, when required, physically and electronically.

Physical Data:

· Your data may be stored physically in the forms of registers and mandate forms.

· We do not store your data physically without your knowledge.

· If we obtain your data physically, it will be destroyed after two weeks, or earlier at your request. We may occasionally request proof of identity before we disclose personal data to you.

Electronic Data:

· Your personal data will be stored in our Booking Software.

· You contact information (name and phone number) will be stored on our WhatsApp mobile phone.

· We destroy any personal data we have of you, in our Booking Software, 5 years after your final use of our product or service. WhatsApp conversations will be deleted after the conversations have ended.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at hello@keysports.org and or 020 3189 1636 if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at hello@keysports.org for data protection queries.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane




Helpline number: 0303 123 1113 ICO website: https://www.ico.org.uk


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